Contact information

Contact Information

Last Updated: July 2026

We're here to help!

If you have questions about your order, subscription, products, or anything else, please don't hesitate to reach out.

Customer Support

📧 Email:
smutorgutsbookbox@gmail.com

Response Time

We strive to respond to all emails within 2 business days.

Please allow additional time for responses during holidays or periods of high order volume.

Before You Contact Us

For faster assistance, please include:

  • Your full name

  • Order number (if applicable)

  • The email address used when placing your order

  • A brief description of your question or issue

  • Photos, if you're contacting us about a damaged item

Frequently Asked Questions

Many common questions—including shipping schedules, subscription management, cancellations, and refunds—can be found on our:

  • Frequently Asked Questions (FAQ)

  • Shipping Policy

  • Refund Policy

  • Purchase Options & Cancellation Policy

Our Commitment

At Smut or Guts Book Boxes, we're passionate about creating a cozy reading experience and providing excellent customer service. Whether you have a question, need assistance with your subscription, or just want to share what you thought of your latest read, we'd love to hear from you!

Thank you for supporting our small business.