Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for shopping with Smut or Guts Book Boxes! Every box is carefully curated, hand-packed, and prepared with the goal of creating a cozy reading experience you'll look forward to each month.

Subscription Shipping Schedule

Our subscription boxes ship once each month.

The monthly shipping window will be announced on our website and through email prior to shipment.

Once your box has shipped, you'll receive a confirmation email with tracking information so you can follow your package's journey.

Please note that shipping dates may occasionally change due to publisher release schedules, supplier delays, holidays, severe weather, or other circumstances beyond our control.

One-Time Orders

If available, one-time purchases are typically processed within 3–5 business days.

Orders containing both subscription products and one-time items may ship together or separately, depending on availability.

Shipping Address Changes

Please ensure your shipping address is correct before your subscription renewal date.

If you need to update your address, you can do so through your subscription portal or by contacting us before your monthly renewal.

Once an order has entered processing or has shipped, we cannot guarantee address changes.

Customers are responsible for any additional shipping charges incurred due to an incorrect or outdated address.

Shipping Carriers

We ship through trusted carriers such as USPS, UPS, or other available delivery services, depending on your location and package size.

Carrier selection may vary from month to month.

Tracking Your Order

Once your package ships, you'll receive an email containing your tracking number.

Please allow up to 24–48 hours for tracking information to update after your shipping confirmation is received.

Lost, Delayed, or Stolen Packages

Once your package has been accepted by the shipping carrier, delivery is the responsibility of the carrier.

If your tracking shows "Delivered" but you cannot locate your package, we recommend:

  • Checking around your property

  • Asking household members

  • Checking with neighbors

  • Contacting your local post office or shipping carrier

While we'll do our best to help investigate shipping issues, Smut or Guts Book Boxes is not responsible for packages that are lost, delayed, or stolen after they have been marked as delivered by the carrier.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

  • Your order number

  • Photos of the damaged shipping box

  • Photos of the damaged item(s)

We'll review each situation and work with you to provide an appropriate resolution, which may include a replacement item, comparable substitute, store credit, or another solution based on product availability.

Shipping Delays

Although we work hard to ship every order on time, shipping delays can occur due to circumstances outside our control, including:

  • Severe weather

  • Postal service disruptions

  • Holidays

  • Natural disasters

  • Publisher or supplier delays

We appreciate your patience should these situations arise.

International Shipping

At this time, Smut or Guts Book Boxes ships within the United States only.

If international shipping becomes available in the future, we'll announce it on our website and social media channels.

Questions?

If you have any questions about your shipment, we'd love to help.

📧 smutorgutsbookbox@gmail.com

We aim to respond to all customer inquiries within 2 business days.